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Privacy Policy

At qualitylocksuk.com, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us.

The type of information we collect about you includes:

  • Your name
  • Your address
  • Your email address
  • Your phone number
  • Your credit / debit card details
  • Your order history and profile

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or correct them. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We use Worldpay for processing of security information and this data is passed outside the EEA (European Economic Area) to the U.S.A. and then back to the UK. Worldpay has been certified by Visa, U.S.A. and Visa International as being compliant with the Cardholder Information Security Program and the Account Information Security program, respectively, which must be renewed annually after follow-up audits. To date, these are the most stringent security requirements in the industry having to do with how consumer data is secured, technologically as well as from a process standpoint.

We may use technology to track the patterns of behaviour of visitors to our site. Quality Locks Ltd uses technology to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

If you have any questions/comments about privacy, you should contact us. If you contact us for details of existing information that we hold about you it is important that you quote your original email address, as used at the time you first contacted us. We may be unable to trace your details without this. Secure Shopping with qualitylocksuk.com

You don't have to worry about the safety of your credit card information when shopping at qualitylocksuk.com. We use encryption technology to ensure that any information you transmit during the ordering process is secure. The servers are secured to protect all personal information including credit card numbers, your address and any products you may order.

We reserve the right to decline an order at our absolute discretion.

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